Support for image launch and maintenance questions.
Trusted Images provides a 24-hour first response target for supported Marketplace image questions.
General supportsupport@trusted-images.com
Sales and early accesssales@trusted-images.com
Security reportssecurity@trusted-images.com
Included support
- Launch and configuration guidance for Trusted Images AMIs.
- Patch and upgrade guidance when image versions change.
- Initial triage for image-specific defects or Marketplace listing questions.
Outside first-launch scope
Application code development, bespoke migration projects, and managed 24/7 operations are not included in the standard image support path. We can discuss those separately when needed.